We are experiencing a high volume of complain for delayed shipping. Due to Covid 19 and measures we have taken on social distancing, it has impacted our response times.
There are delays especialy to International sending of items as many of the top sending countries continue to work through ongoing changes due to COVID-19.
We are apologize for the inconvienience, we are depending of An Post and other couriers so we are very preciate for patience .
Shipments and returns
Your pack shipment
- We ship all over world.
- Packages are generally dispatched within 2 days after receipt of payment and are shipped via An Post with register or standard shipment .
- You can estimate the cost shipping when you are logged into the store. Put all needed items into the basket and choose "view cart". The cost of shipping depends on the weight of the parcel. In the situation when the parcel will be heavier than 2kg we will try to offer an alternative, cheaper option of shipping: dividing the order into smaller parcels or sending by courier.
- Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
- Envelopesor boxes are amply sized and your items are well-protected.
- If you wish to have your order shipped to an address that is different to your billing address, please set up an additional shipping address when placing your order.
- No Tracking Information Unless You Choose Registered Post