As we are currently experiencing a large volume of queries, our response time may take longer than usual. Thank you for your patience and understanding at this time.

Shipments and returns

DEAR CUSTOMERS!!!
BEFORE YOU ORDER CHECK IF YOU COUNTRY IS NOT ON THE LIST

"Due to international flight and local suspensions An Post cannot currently send mail to the following countries:

Albania, Angola, Argentina, Australia, Bahrain, Belarus, Bermuda, Brazil, Cape Verde, Cayman Islands, China, Colombia, Cyprus, Dijbouti, Ecuador, Estonia, French Polynesia, Greece, Guinea Bissau, Guyana, Honduras, Hong Kong, Iceland, Israel, Japan, Kuwait, Latvia, Lebanon, Libya, Macao, Maldives, Malta, Mauritania, Mauritius, Moldova, Mongolia, Montenegro, Mozambique, Myanmar, New Caledonia, New Zealand, North Macedonia, Norway, Oman, Pakistan, Panama, Peru, Philippines, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Sri Lanka, Suriname, Taiwan, Tunisia, Turkey, Ukraine, Venezuela and Zambia.

Customers cannot send parcels to the USA but can letters, large envelopes and small packets.

Customers can still send mail to Italy & Spain, although you should expect delays in delivery."

Your pack shipment

  • We ship all over world.
  • Packages are generally dispatched within 2 days after receipt of payment and are shipped via An Post with register or standard shipment .
  • You can estimate the cost shipping when you are logged into the store. Put all needed items into the basket and choose "view cart". The cost of shipping depends on the weight of the parcel. In the situation when the parcel will be heavier than 2kg we will try to offer an alternative, cheaper option of shipping: dividing the order into smaller parcels or sending by courier.
  • Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
  • Envelopesor boxes are amply sized and your items are well-protected.
  • If you wish to have your order shipped to an address that is different to your billing address, please set up an additional shipping address when placing your order.
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